TNCPE MEMBERS ARE

dedicated to driving performance excellence in their organizations.

TNCPE MEMBERS ARE

leaders & organizations that value both their customers and employees.

TNCPE MEMBERS ARE

part of a welcoming community of thought leaders and excellence experts.

tncpe_performance-excellence_business-organization_assessment-training-consultant_tennessee_960-10

TNCPE Membership

TNCPE’s vision is to be a trusted partner and regional resource in performance excellence. Our members help make this happen. TNCPE membership firmly states your commitment to organizational excellence and economic development in Tennessee and across the Southeast.

Join a community of individuals and organizations who believe in making things better.

VIEW CURRENT MEMBERS

Membership Benefits

When you become a TNCPE member, you show your customers and employees that you are committed to the TNCPE mission and principles of continuous improvement. But beyond being a signifier of excellence, a TNCPE Membership have many benefits.

Opportunities for education through discounted training and conference registrations

Dedicated & customizable training and coaching hours with one of our experts

Discounted TNCPE Assessment & Program application and Site Visit fees

Exclusive Trainings, Webinars, and Content

Learn more about Corporate and Individual Memberships by level.

I'm Interested!

We have found TNCPE to be a way to bring all of those pieces of quality improvement into one framework that constantly guides and drives our organization for continuous improvement. It’s hard work… but it is well worth the effort.

– Alan Watson, Maury Regional Medical Center –

I see the Baldrige process as a powerful set of mechanisms for disciplined people engaged in disciplined thought and taking disciplined action to create great organizations that produce exceptional results.

– Jim Collins, Author –

Ready to level up your excellence journey?

Get in Touch

Membership Levels

PLATINUM LEVEL

$25,000

Billed Annually

5 Conference Registrations

10% Discount on Examiner Training Registration

25% Discount on TNCPE Trainings & Facilitations

24 Hours of Individualized Training or Consulting Annually

50% Discount on the Baldrige Express Survey

FREE Application Writing Workshop

20% Discount on TNCPE Award Program Fees

5 Copies of the Baldrige Excellence Framework

Exclusive Access to Webinars, Training, & Content

Recognition on our Website & Graphics for your Marketing

GOLD LEVEL

$15,000

Billed Annually

4 Conference Registrations

5% Discount on Examiner Training Registration

20% Discount on TNCPE Trainings & Facilitations

16 Hours of Individualized Training or Consulting Annually

20% Discount on the Baldrige Express Survey

FREE Application Writing Workshop

20% Discount on TNCPE Award Program Fees

5 Copies of the Baldrige Excellence Framework

Exclusive Access to Webinars, Training, & Content

Recognition on our Website & Graphics for your Marketing

SILVER LEVEL

$10,000

Billed Annually

3 Conference Registrations

5% Discount on Examiner Training Registration

15% Discount on TNCPE Trainings & Facilitations

8 Hours of Individualized Training or Consulting Annually

15% Discount on the Baldrige Express Survey

FREE Application Writing Workshop

20% Discount on TNCPE Award Program Fees

5 Copies of the Baldrige Excellence Framework

Exclusive Access to Webinars, Training, & Content

Recognition on our Website & Graphics for your Marketing

BRONZE LEVEL

$5,000

Billed Annually

2 Conference Registrations

5% Discount on Examiner Training Registration

10% Discount on TNCPE Trainings & Facilitations

4 Hours of Individualized Training or Consulting Annually

10% Discount on the Baldrige Express Survey

20% Discount on Application Writing Workshop

20% Discount on TNCPE Award Program Fees

2 Copies of the Baldrige Excellence Framework

Exclusive Access to Webinars, Training, & Content

Recognition on our Website & Graphics for your Marketing

BRASS LEVEL

$2,500

Billed Annually

1 Conference Registration

5% Discount on TNCPE Trainings & Facilitations

15% Discount on Application Writing Workshop

20% Discount on TNCPE Award Program Fees

1 Copy of the Baldrige Excellence Framework

Exclusive Access to Webinars, Training, & Content

Recognition on our Website & Graphics for your Marketing

COPPER LEVEL

$1,000

Billed Annually

15% Discount on Conference Registrations

10% Discount for Application Writing Workshop

20% Discount on TNCPE Award Program Fees

1 Copy of the Baldrige Excellence Framework

Exclusive Access to Webinars, Training, & Content

Recognition on our Website & Graphics for your Marketing

ZINC LEVEL

$500

Billed Annually

10% Discount on Conference Registrations

20% Discount on TNCPE Award Program Fees

1 Copy of the Baldrige Excellence Framework

Exclusive Access to Webinars, Training, & Content

Recognition on our Website & Graphics for your Marketing

Individual Memberships

Three-Star Member
$1,000

Two-Star Member
$500

One-Star Member
$300

Member
$100

Friend
$25 – $99

Ready to get started?

You can become a TNCPE member today by completing the Membership Form linked below or by emailing us at contact@tncpe.org.

Become a Member

Current TNCPE Members

PLATINUM LEVEL

Bristol Tennessee Essential Services, Bristol

Caterpillar Financial Services Corporation, Nashville

Tennessee Valley Authority, Knoxville

The University of Tennessee Institute for Public Service

The University of Tennessee Medical Center, Knoxville

SILVER LEVEL

Methodist Le Bonheur Healthcare, Memphis

Tennessee Department of Human Services

BRONZE LEVEL

CGS, Nashville

Erwin Utilities

First Horizon Bank, Memphis

Huntsville Utilities

TRICOR

BRASS LEVEL

City of Germantown

Columbia Power & Water Systems

Marvin Windows and Doors of TN

Oak Ridge Schools

Trezevant Episcopal Home – Allen Morgan Health and Rehabilitation Center

COPPER LEVEL

Area Resources for Community & Human Services, St. Louis

East Tennessee State University, Johnson City

Nashville General Hospital

The Ned R. McWherter Charitable Foundation, Jackson

NHC South Central Region, Pulaski

Tennessee Department of Human Resources

Tennova Healthcare – Metro Knoxville

ZINC LEVEL

ASQ Section 1101, Chattanooga

ASQ Section 1106, Northeast Tennessee

Knoxville Chamber

McClaskey Excellence Institute

Tennessee Health Care Association

TWO-STAR MEMBERS

Robert Rouzer, Gallatin

ONE-STAR MEMBERS

Heather Schoch, Nashville

Katie Rawls, Brentwood

LIFETIME MEMBERS

Bill Daffron

Mary Anne Koltowich, Kingston

MEMBERS

Jeff Bailey, Brentwood

Marcie Ballard, Pinehurst, NC

Leslie Blevins, Bristol

Elaine Boyd, Hendersonville

Catherine Craver, Roanoke, VA

Adam Cissna, Knoxville

Rachel Depperschmidt, Memphis

Suzanne Ford, Hendersonville

Christopher Gray, Brentwood

Craig Green, Knoxville

Mike Gregory, Stearns, KY

Lila Holt, Knoxville

Michael Hubbard, Kingsport

Doran Johnson, Lawrenceburg

David M. Jones, Johnson City

Rachel Kemp, Arlington

Brian Lowenthal, Nashville

Monte Martin, Gallatin

Stacey Max, Ripley

David McClaskey, Kingsport

Brook Mitchell, Columbia

Jason Pattee, Nashville

Melody Poole, Tupelo, MS

Sean Reynolds, Chattanooga

Ellen van Treuen Richards, Henderson, NV

Rob Rouzer, Gallatin

Matthew Roybal, Cookeville

Aleh Samsonenka, Nashville

Lynnsey Seagroves, Erwin

Erika Small, Franklin

Lisa Tabor, Minneapolis, MN

Melanie Thomas, Nashville

Loraine Tomeh, Memphis

Sam Turner, Jackson

Kristen Wayne, Elkmont, AL

Melissa Whaley, Omaha, NE

Luis Wiadacz, Germantown

Maria Wong, Pulaski

Ready to become a part of this excellent group?

BECOME A MEMBER

Category	Points	Level 4 50 pgs.	Level 3 35 pgs.	Level 2 15 pgs.
1 \| Leadership	120	7	4.2
2 \| Strategic Planning	85	4	2.9	1.3
3 \| Customer Focus	85	5	2.9	1.3
4 \| Measurement, Analysis, Knowledge Management	90	4	3.2	1.3
5 \| Workforce Focus	85	4	2.9	1.3
6 \| Operations Focus	85	6	2.9	1.3
7 \| Results	450	20	16	6.7
Totals	1,000	50	35	15

Assessment Level	Number of Employees	*Site Visit/Workshop Fee -** Member	*Site Visit/Workshop Fee -** Non-Member
Excellence Award (Level 4)	Less than 100	$2,160	$2,700
	100-500	$3,120	$3,900
	501-1,500	$5,040	$6,300
	More Than 1,500	$6,000	$7,500
Achievement Award (Level 3)	Less than 100	$1,920	$2,400
	100-500	$2,640	$3,300
	501-1,500	$4,080	$5,100
	More Than 1,500	$5,280	$6,600
Commitment Award (Level 2)	Less than 100	$1,680	$2,100
	100-500	$2,400	$3,000
	501-1,500	$3,840	$4,800
	More Than 1,500	$5,040	$6,300
Interest Award (Level 1)	Less than 100	$680	$850
	100-500	$920	$1,150
	501-1,500	$1,400	$1,750
	More Than 1,500	$1,880	$2,350

Number of Employees (Full-Time Equivalent)	Workshop Fee (L1) / Application Fee (L2,3,4) Member	Workshop Fee (L1) / Application Fee (L2,3,4) Non-Member
Less than 100	$920/$1,600	$1,150/$2,000
100-500	$1,640/$3,040	$2,050/$3,800
501-1,500	$2,600/$4,960	$3,250/$6,200
More Than 1,500	$3,800/$7,360	$4,750/$9,200

Assessment Level	Number of Employees	Intent to Apply / Administration Fee	Application/Workshop Fee - Member / Non-Member	Site Visit/Workshop Fee* - Member / Non-Member	Total with 20% Member Discount	Total at Regular Rate
Excellence Award (Level 4)	Less than 100	$250	$1,600/ $2,000	$2,160/ $2,700	$3,610	$4,450
	100-500	$250	$3,040/ $3,800	$3,120/ $3,900	$6,010	$7,450
	501-1,500	$250	$4,960/ $6,200	$5,040/ $6,300	$9,850	$12,250
	More Than 1,500	$250	$7,360/ $9,200	$6,000/ $7,500	$13,210	$16,450
Achievement Award (Level 3)	Less than 100	$250	$1,600/ $2,000	$1,920 / $2,400	$3,320	$4,150
	100-500	$250	$3,040/ $2,000	$2,640/ $3,300	$5,480	$6,850
	501-1,500	$250	$4,960/ $6,200	$4,080/ $5,100	$8,840	$11,050
	More Than 1,500	$250	$7,360/ $9,200	$5,280/ $6,600	$12,440	$15,550
Commitment Award (Level 2)	Less than 100	$250	$1,600/ $2,000	$1,680/ $2,100	$3,130	$3,850
	100-500	$250	$3,040/ $3,800	$2,400/ $3,000	$5,290	$6,550
	501-1,500	$250	$4,960/ $6,200	$3,840/ $4,800	$8,650	$10,750
	More Than 1,500	$250	$7,360/ $9,200	$5,040/ $6,300	$12,250	$15,250
Interest Award (Level 1)	Less than 100	$250	$920/ $1,150	$680/ $850	$1,850	$2,250
	100-500	$250	$1,640/ $2,050	$920/ $1,150	$2,810	$3,450
	501-1,500	$250	$2,600/ $3,250	$1,400/ $1,750	$4,250	$5,250
	More Than 1,500	$250	$3,800/ $4,750	$1,880/ $2,350	$5,930	$7,350

Requirement	Commitment Award (Level 2)	Achievement Award (Level 3)	Excellence Award (Level 4)
Intent to Apply/Eligibility Form	REQUIRED FOR ALL Submit by May 31 Intent to Apply due with $250 non-refundable fee
Organization Profile	REQUIRED FOR ALL 5-page maximum The Organizational Profile is submitted along with the Application Form, Application Fee, and Criteria Response. (see below)
Application Form & Fee	REQUIRED FOR ALL Submit by July 15 Applicants must use the Application Form via tncpe.org.
CEO Signature	REQUIRED FOR ALL
Criteria Response	1. Organizational Profile 2. Basic Item Questions 15-page maximum One electronic copy saved in PDF format	1. Organizational Profile 2. Overall Item Questions 35-page maximum One electronic copy saved in PDF format	1. Organizational Profile 2. Multiple Item Requirements 50-page maximum One electronic copy saved in PDF format
Site Visit*	One day, plus half-day workshop**	Two days	Three days
Recognition Eligibility	Commitment or Interest	Achievement, Commitment, or Interest	Excellence, Achievement, Commitment, or Interest
Applicant Responsibilities		Provide at least one TNCPE examiner*** Assistance to other organizations	Provide 2 or more TNCPE examiners† (a balanced combination of new and experienced) Assistance to other organizations Participation in annual Conference Best Practice tour