TNCPE’s vision is to be a trusted partner and regional resource in performance excellence. Our members help make this happen. TNCPE membership firmly states your commitment to organizational excellence and economic development in Tennessee and across the Southeast.
Join a community of individuals and organizations who believe in making things better.
When you become a TNCPE member, you show your customers and employees that you are committed to the TNCPE mission and principles of continuous improvement. But beyond being a signifier of excellence, a TNCPE Membership have many benefits.
Opportunities for education through discounted training and conference registrations
Dedicated & customizable training and coaching hours with one of our experts
Discounted TNCPE Assessment & Program application and Site Visit fees
Exclusive Trainings, Webinars, and Content
We have found TNCPE to be a way to bring all of those pieces of quality improvement into one framework that constantly guides and drives our organization for continuous improvement. It’s hard work… but it is well worth the effort.
– Alan Watson, Maury Regional Medical Center –
I see the Baldrige process as a powerful set of mechanisms for disciplined people engaged in disciplined thought and taking disciplined action to create great organizations that produce exceptional results.
– Jim Collins, Author –
Billed Annually
5 Conference Registrations
10% Discount on Examiner Training Registration
25% Discount on TNCPE Trainings & Facilitations
24 Hours of Individualized Training or Consulting Annually
50% Discount on the Baldrige Express Survey
FREE Application Writing Workshop
20% Discount on TNCPE Award Program Fees
5 Copies of the Baldrige Excellence Framework
Exclusive Access to Webinars, Training, & Content
Recognition on our Website & Graphics for your Marketing
Billed Annually
4 Conference Registrations
5% Discount on Examiner Training Registration
20% Discount on TNCPE Trainings & Facilitations
16 Hours of Individualized Training or Consulting Annually
20% Discount on the Baldrige Express Survey
FREE Application Writing Workshop
20% Discount on TNCPE Award Program Fees
5 Copies of the Baldrige Excellence Framework
Exclusive Access to Webinars, Training, & Content
Recognition on our Website & Graphics for your Marketing
Billed Annually
3 Conference Registrations
5% Discount on Examiner Training Registration
15% Discount on TNCPE Trainings & Facilitations
8 Hours of Individualized Training or Consulting Annually
15% Discount on the Baldrige Express Survey
FREE Application Writing Workshop
20% Discount on TNCPE Award Program Fees
5 Copies of the Baldrige Excellence Framework
Exclusive Access to Webinars, Training, & Content
Recognition on our Website & Graphics for your Marketing
Billed Annually
2 Conference Registrations
5% Discount on Examiner Training Registration
10% Discount on TNCPE Trainings & Facilitations
4 Hours of Individualized Training or Consulting Annually
10% Discount on the Baldrige Express Survey
20% Discount on Application Writing Workshop
20% Discount on TNCPE Award Program Fees
2 Copies of the Baldrige Excellence Framework
Exclusive Access to Webinars, Training, & Content
Recognition on our Website & Graphics for your Marketing
Billed Annually
1 Conference Registration
5% Discount on TNCPE Trainings & Facilitations
15% Discount on Application Writing Workshop
20% Discount on TNCPE Award Program Fees
1 Copy of the Baldrige Excellence Framework
Exclusive Access to Webinars, Training, & Content
Recognition on our Website & Graphics for your Marketing
Billed Annually
15% Discount on Conference Registrations
10% Discount for Application Writing Workshop
20% Discount on TNCPE Award Program Fees
1 Copy of the Baldrige Excellence Framework
Exclusive Access to Webinars, Training, & Content
Recognition on our Website & Graphics for your Marketing
Billed Annually
10% Discount on Conference Registrations
20% Discount on TNCPE Award Program Fees
1 Copy of the Baldrige Excellence Framework
Exclusive Access to Webinars, Training, & Content
Recognition on our Website & Graphics for your Marketing
Three-Star Member
$1,000
Two-Star Member
$500
One-Star Member
$300
Member
$100
Friend
$25 – $99
You can become a TNCPE member today by completing the Membership Form linked below or by emailing us at contact@tncpe.org.
Bristol Tennessee Essential Services, Bristol
Caterpillar Financial Services Corporation, Nashville
Tennessee Valley Authority, Knoxville
The University of Tennessee Institute for Public Service
The University of Tennessee Medical Center, Knoxville
Methodist Le Bonheur Healthcare, Memphis
Tennessee Department of Human Services
CGS, Nashville
Erwin Utilities
First Horizon Bank, Memphis
Huntsville Utilities
TRICOR
City of Germantown
Columbia Power & Water Systems
Marvin Windows and Doors of TN
Oak Ridge Schools
Trezevant Episcopal Home – Allen Morgan Health and Rehabilitation Center
Area Resources for Community & Human Services, St. Louis
East Tennessee State University, Johnson City
Nashville General Hospital
The Ned R. McWherter Charitable Foundation, Jackson
NHC South Central Region, Pulaski
Tennessee Department of Human Resources
Tennova Healthcare – Metro Knoxville
ASQ Section 1101, Chattanooga
ASQ Section 1106, Northeast Tennessee
Knoxville Chamber
McClaskey Excellence Institute
Tennessee Health Care Association
Robert Rouzer, Gallatin
Heather Schoch, Nashville
Katie Rawls, Brentwood
Bill Daffron
Mary Anne Koltowich, Kingston
Marcie Ballard, Pinehurst, NC
Leslie Blevins, Bristol
Elaine Boyd, Hendersonville
Catherine Craver, Roanoke, VA
Adam Cissna, Knoxville
Rachel Depperschmidt, Memphis
Suzanne Ford, Hendersonville
Christopher Gray, Brentwood
Craig Green, Knoxville
Mike Gregory, Stearns, KY
Lila Holt, Knoxville
Michael Hubbard, Kingsport
Doran Johnson, Lawrenceburg
David M. Jones, Johnson City
Rachel Kemp, Arlington
Brian Lowenthal, Nashville
Monte Martin, Gallatin
Stacey Max, Ripley
David McClaskey, Kingsport
Brook Mitchell, Columbia
Jason Pattee, Nashville
Melody Poole, Tupelo, MS
Sean Reynolds, Chattanooga
Ellen van Treuen Richards, Henderson, NV
Rob Rouzer, Gallatin
Matthew Roybal, Cookeville
Aleh Samsonenka, Nashville
Lynnsey Seagroves, Erwin
Erika Small, Franklin
Lisa Tabor, Minneapolis, MN
Melanie Thomas, Nashville
Loraine Tomeh, Memphis
Sam Turner, Jackson
Kristen Wayne, Elkmont, AL
Melissa Whaley, Omaha, NE
Luis Wiadacz, Germantown
Maria Wong, Pulaski
Category | Points | Level 4 50 pgs. | Level 3 35 pgs. | Level 2 15 pgs. |
1 | Leadership | 120 | 7 | 4.2 | |
2 | Strategic Planning | 85 | 4 | 2.9 | 1.3 |
3 | Customer Focus | 85 | 5 | 2.9 | 1.3 |
4 | Measurement, Analysis, Knowledge Management | 90 | 4 | 3.2 | 1.3 |
5 | Workforce Focus | 85 | 4 | 2.9 | 1.3 |
6 | Operations Focus | 85 | 6 | 2.9 | 1.3 |
7 | Results | 450 | 20 | 16 | 6.7 |
Totals | 1,000 | 50 | 35 | 15 |
The Criteria response must be submitted with the Organizational Profile, Application Form, and Application Fee.
Glossaries, title pages, organizational charts, and tables of contents are not counted in the page limit. All remaining pages should be consecutively numbered from start to finish. Electronic materials must be saved in one PDF file and emailed to contact@tncpe.org by the deadline on the Application Form. Please do not send a PDF of a scanned document.
Assessment Level | Number of Employees | Site Visit/Workshop Fee* - Member | Site Visit/Workshop Fee* - Non-Member |
Excellence Award (Level 4) | Less than 100 | $2,160 | $2,700 |
100-500 | $3,120 | $3,900 | |
501-1,500 | $5,040 | $6,300 | |
More Than 1,500 | $6,000 | $7,500 | |
Achievement Award (Level 3) | Less than 100 | $1,920 | $2,400 |
100-500 | $2,640 | $3,300 | |
501-1,500 | $4,080 | $5,100 | |
More Than 1,500 | $5,280 | $6,600 | |
Commitment Award (Level 2) | Less than 100 | $1,680 | $2,100 |
100-500 | $2,400 | $3,000 | |
501-1,500 | $3,840 | $4,800 | |
More Than 1,500 | $5,040 | $6,300 | |
Interest Award (Level 1) | Less than 100 | $680 | $850 |
100-500 | $920 | $1,150 | |
501-1,500 | $1,400 | $1,750 | |
More Than 1,500 | $1,880 | $2,350 |
*Applicants outside of Tennessee must pay an additional $1,000 travel fee. Applicants will be invoiced for the Site Visit Fee following completion of the site visit.
Number of Employees (Full-Time Equivalent) | Workshop Fee (L1) / Application Fee (L2,3,4) Member | Workshop Fee (L1) / Application Fee (L2,3,4) Non-Member |
Less than 100 | $920/$1,600 | $1,150/$2,000 |
100-500 | $1,640/$3,040 | $2,050/$3,800 |
501-1,500 | $2,600/$4,960 | $3,250/$6,200 |
More Than 1,500 | $3,800/$7,360 | $4,750/$9,200 |
*This application fee table applies to Levels 2, 3, & 4.
Assessment Level | Number of Employees | Intent to Apply / Administration Fee | Application/Workshop Fee - Member / Non-Member | Site Visit/Workshop Fee* - Member / Non-Member | Total with 20% Member Discount | Total at Regular Rate |
Excellence Award (Level 4) | Less than 100 | $250 | $1,600/ $2,000 | $2,160/ $2,700 | $3,610 | $4,450 |
100-500 | $250 | $3,040/ $3,800 | $3,120/ $3,900 | $6,010 | $7,450 | |
501-1,500 | $250 | $4,960/ $6,200 | $5,040/ $6,300 | $9,850 | $12,250 | |
More Than 1,500 | $250 | $7,360/ $9,200 | $6,000/ $7,500 | $13,210 | $16,450 | |
Achievement Award (Level 3) | Less than 100 | $250 | $1,600/ $2,000 | $1,920 / $2,400 | $3,320 | $4,150 |
100-500 | $250 | $3,040/ $2,000 | $2,640/ $3,300 | $5,480 | $6,850 | |
501-1,500 | $250 | $4,960/ $6,200 | $4,080/ $5,100 | $8,840 | $11,050 | |
More Than 1,500 | $250 | $7,360/ $9,200 | $5,280/ $6,600 | $12,440 | $15,550 | |
Commitment Award (Level 2) | Less than 100 | $250 | $1,600/ $2,000 | $1,680/ $2,100 | $3,130 | $3,850 |
100-500 | $250 | $3,040/ $3,800 | $2,400/ $3,000 | $5,290 | $6,550 | |
501-1,500 | $250 | $4,960/ $6,200 | $3,840/ $4,800 | $8,650 | $10,750 | |
More Than 1,500 | $250 | $7,360/ $9,200 | $5,040/ $6,300 | $12,250 | $15,250 | |
Interest Award (Level 1) | Less than 100 | $250 | $920/ $1,150 | $680/ $850 | $1,850 | $2,250 |
100-500 | $250 | $1,640/ $2,050 | $920/ $1,150 | $2,810 | $3,450 | |
501-1,500 | $250 | $2,600/ $3,250 | $1,400/ $1,750 | $4,250 | $5,250 | |
More Than 1,500 | $250 | $3,800/ $4,750 | $1,880/ $2,350 | $5,930 | $7,350 |
Workforce size is based on the number of full-time equivalent (FTE) employees working for the applicant. FTEs are defined as those who regularly work 37.5 or more hours a week and are entitled to benefits such as paid vacation, sick leave, and insurance coverage. Each instance of job sharing, where multiple individuals fulfill the responsibilities of a single position that require 37.5 or more hours per week, is counted as one FTE.
Requirement | Commitment Award (Level 2) | Achievement Award (Level 3) | Excellence Award (Level 4) |
Intent to Apply/Eligibility Form | REQUIRED FOR ALL Submit by May 31 Intent to Apply due with $250 non-refundable fee | ||
Organization Profile | REQUIRED FOR ALL 5-page maximum The Organizational Profile is submitted along with the Application Form, Application Fee, and Criteria Response. (see below) | ||
Application Form & Fee | REQUIRED FOR ALL Submit by July 15 Applicants must use the Application Form via tncpe.org. | ||
CEO Signature | REQUIRED FOR ALL | ||
Criteria Response | 1. Organizational Profile 2. Basic Item Questions 15-page maximum One electronic copy saved in PDF format | 1. Organizational Profile 2. Overall Item Questions 35-page maximum One electronic copy saved in PDF format | 1. Organizational Profile 2. Multiple Item Requirements 50-page maximum One electronic copy saved in PDF format |
Site Visit* | One day, plus half-day workshop** | Two days | Three days |
Recognition Eligibility | Commitment or Interest | Achievement, Commitment, or Interest | Excellence, Achievement, Commitment, or Interest |
Applicant Responsibilities | Provide at least one TNCPE examiner***
| Provide 2 or more TNCPE examiners† (a balanced combination of new and experienced)
Participation in annual Conference |
* Applicants must pay a site visit fee to cover site visit costs. See table below for details.
** After receiving their Feedback Report, Level 2 applicants host a half-day workshop that will help them understand and prioritize the examiners’ feedback.
*** Examiners are provided for the next application cycle.