Since becoming a TNCPE Examiner, I have acquired skills that I incorporate into both my professional work and my personal life. I now view opportunities through the lens of the Baldrige criteria, constantly looking for improvements and asking if existing processes are strengths or how they can be enhanced. TNCPE has provided me with invaluable evaluation tools that have enabled me to succeed as a public servant. I believe this training should be a requirement for everyone in a leadership role across all industries.

– Sheila Pounder, City of Germantown, TN –

Serving as a TNCPE Examiner offers an unparalleled immersion into an intellectual crucible, where one’s mastery of the Baldrige Framework is forged in the fires of peer review and high-level dialogue among an incredibly talented and dedicated volunteer workforce. Yet the most profound fulfillment resides in stewardship. Guiding the next cohort of examiners on their journey as they translate theoretical excellence into tangible, catalytic truth strengthens the organizational vitality across our state.

– Jason Pattee, Vanderbilt University Medical Center –

There are three benefits to being an examiner that sustain my involvement. First, I truly believe that continuous improvement is necessary to keep our organizations some of the best in the world. Second, I learn something new about organizations each year, either aspects of the Baldrige Framework or best practices. Third, I have found that the community of examiners is made of individuals similarly interested in making our world a better place. What more could you ask for!

– Rob Rouzer, Campus Planning Consulting –

Lifelong learning is the ongoing, voluntary, and self-motivated pursuit of knowledge for either personal or professional reasons. If this describes you, becoming a TNCPE Examiner is a great way to fulfill your personal pursuit of knowledge and equally as important, cultivate a growth mindset.

– Ocpivia Stafford, Methodist Le Bonheur Healthcare –

Being an examiner with TNCPE is one of the best things I’ve done – for my career, for my personal life. It definitely opens up your mind to continuous improvement. I learned so much. There’s so many resources with TNCPE. It’s not just being an examiner for that one time, it is everything else that is involved.

– Leslie Blevins, Bristol Tennessee Essential Services –

Having been an examiner for the last two years, it’s a journey in itself. I’m still learning. I’m still getting ‘A-ha!’ moments… But I think it’s such a professional growth opportunity that I can’t imagine anyone not wanting to do it.

– Buffy Key, Cookeville Regional Medical Center –