The Baldrige Performance Excellence Program (BPEP) recently announced that a request for quotes has been issued through the GSA Schedule for the “Baldrige Reimagined” external review. In the announcement, the program said, “The upcoming review process will include both independent review and engagement by the contractor...
Kudos to all of this year's TNCPE Award Applicants! We know you are down to the finish line preparing your application and thought you might like to hear some helpful hints from those who have been there. And if you’re skipping the application process this year,...
West Tennessee municipality wins TNCPE's highest honor NASHVILLE, Tenn. – The Tennessee Center for Performance Excellence (TNCPE) announced today that The City of Germantown, Tenn., has won the prestigious TNCPE Excellence Award. Since the TNCPE program was founded in 1993, only 24 organizations have attained the excellence designation....
Jumping from a Level 1 to a Level 3 application can be done. But is it a smart strategy? You had a terrific experience with your first TNCPE application — your organization created an in-house "Excellence Squad" to write it. You submitted a concise, but rich...
With UTMC, 19 organizations recognized by TNCPE NASHVILLE, Tenn. – The Tennessee Center for Performance Excellence (TNCPE) announced today that The University of Tennessee Medical Center has won the prestigious TNCPE Excellence Award. Since the TNCPE program was founded in 1993, only 23 organizations have attained the...
As part of his MBA program, Christopher Gray was supposed to take a field trip to Kingsport, to observe how Baldrige Award and two-time TNCPE Excellence winner Pal’s Sudden Service operates. He thought about skipping the trip to the regional fast-food chain, known for its light...
Category | Points | Level 4 50 pgs. | Level 3 35 pgs. | Level 2 15 pgs. |
1 | Leadership | 120 | 7 | 4.2 | |
2 | Strategic Planning | 85 | 4 | 2.9 | 1.3 |
3 | Customer Focus | 85 | 5 | 2.9 | 1.3 |
4 | Measurement, Analysis, Knowledge Management | 90 | 4 | 3.2 | 1.3 |
5 | Workforce Focus | 85 | 4 | 2.9 | 1.3 |
6 | Operations Focus | 85 | 6 | 2.9 | 1.3 |
7 | Results | 450 | 20 | 16 | 6.7 |
Totals | 1,000 | 50 | 35 | 15 |
The Criteria response must be submitted with the Organizational Profile, Application Form, and Application Fee.
Glossaries, title pages, organizational charts, and tables of contents are not counted in the page limit. All remaining pages should be consecutively numbered from start to finish. Electronic materials must be saved in one PDF file and emailed to contact@tncpe.org by the deadline on the Application Form. Please do not send a PDF of a scanned document.
Assessment Level | Number of Employees | Site Visit/Workshop Fee* - Member | Site Visit/Workshop Fee* - Non-Member |
Excellence Award (Level 4) | Less than 100 | $2,160 | $2,700 |
100-500 | $3,120 | $3,900 | |
501-1,500 | $5,040 | $6,300 | |
More Than 1,500 | $6,000 | $7,500 | |
Achievement Award (Level 3) | Less than 100 | $1,920 | $2,400 |
100-500 | $2,640 | $3,300 | |
501-1,500 | $4,080 | $5,100 | |
More Than 1,500 | $5,280 | $6,600 | |
Commitment Award (Level 2) | Less than 100 | $1,680 | $2,100 |
100-500 | $2,400 | $3,000 | |
501-1,500 | $3,840 | $4,800 | |
More Than 1,500 | $5,040 | $6,300 | |
Interest Award (Level 1) | Less than 100 | $680 | $850 |
100-500 | $920 | $1,150 | |
501-1,500 | $1,400 | $1,750 | |
More Than 1,500 | $1,880 | $2,350 |
*Applicants outside of Tennessee must pay an additional $1,000 travel fee. Applicants will be invoiced for the Site Visit Fee following completion of the site visit.
Number of Employees (Full-Time Equivalent) | Workshop Fee (L1) / Application Fee (L2,3,4) Member | Workshop Fee (L1) / Application Fee (L2,3,4) Non-Member |
Less than 100 | $920/$1,600 | $1,150/$2,000 |
100-500 | $1,640/$3,040 | $2,050/$3,800 |
501-1,500 | $2,600/$4,960 | $3,250/$6,200 |
More Than 1,500 | $3,800/$7,360 | $4,750/$9,200 |
*This application fee table applies to Levels 2, 3, & 4.
Assessment Level | Number of Employees | Intent to Apply / Administration Fee | Application/Workshop Fee - Member / Non-Member | Site Visit/Workshop Fee* - Member / Non-Member | Total with 20% Member Discount | Total at Regular Rate |
Excellence Award (Level 4) | Less than 100 | $250 | $1,600/ $2,000 | $2,160/ $2,700 | $3,610 | $4,450 |
100-500 | $250 | $3,040/ $3,800 | $3,120/ $3,900 | $6,010 | $7,450 | |
501-1,500 | $250 | $4,960/ $6,200 | $5,040/ $6,300 | $9,850 | $12,250 | |
More Than 1,500 | $250 | $7,360/ $9,200 | $6,000/ $7,500 | $13,210 | $16,450 | |
Achievement Award (Level 3) | Less than 100 | $250 | $1,600/ $2,000 | $1,920 / $2,400 | $3,320 | $4,150 |
100-500 | $250 | $3,040/ $2,000 | $2,640/ $3,300 | $5,480 | $6,850 | |
501-1,500 | $250 | $4,960/ $6,200 | $4,080/ $5,100 | $8,840 | $11,050 | |
More Than 1,500 | $250 | $7,360/ $9,200 | $5,280/ $6,600 | $12,440 | $15,550 | |
Commitment Award (Level 2) | Less than 100 | $250 | $1,600/ $2,000 | $1,680/ $2,100 | $3,130 | $3,850 |
100-500 | $250 | $3,040/ $3,800 | $2,400/ $3,000 | $5,290 | $6,550 | |
501-1,500 | $250 | $4,960/ $6,200 | $3,840/ $4,800 | $8,650 | $10,750 | |
More Than 1,500 | $250 | $7,360/ $9,200 | $5,040/ $6,300 | $12,250 | $15,250 | |
Interest Award (Level 1) | Less than 100 | $250 | $920/ $1,150 | $680/ $850 | $1,850 | $2,250 |
100-500 | $250 | $1,640/ $2,050 | $920/ $1,150 | $2,810 | $3,450 | |
501-1,500 | $250 | $2,600/ $3,250 | $1,400/ $1,750 | $4,250 | $5,250 | |
More Than 1,500 | $250 | $3,800/ $4,750 | $1,880/ $2,350 | $5,930 | $7,350 |
Workforce size is based on the number of full-time equivalent (FTE) employees working for the applicant. FTEs are defined as those who regularly work 37.5 or more hours a week and are entitled to benefits such as paid vacation, sick leave, and insurance coverage. Each instance of job sharing, where multiple individuals fulfill the responsibilities of a single position that require 37.5 or more hours per week, is counted as one FTE.
Requirement | Commitment Award (Level 2) | Achievement Award (Level 3) | Excellence Award (Level 4) |
Intent to Apply/Eligibility Form | REQUIRED FOR ALL Submit by May 31 Intent to Apply due with $250 non-refundable fee | ||
Organization Profile | REQUIRED FOR ALL 5-page maximum The Organizational Profile is submitted along with the Application Form, Application Fee, and Criteria Response. (see below) | ||
Application Form & Fee | REQUIRED FOR ALL Submit by July 15 Applicants must use the Application Form via tncpe.org. | ||
CEO Signature | REQUIRED FOR ALL | ||
Criteria Response | 1. Organizational Profile 2. Basic Item Questions 15-page maximum One electronic copy saved in PDF format | 1. Organizational Profile 2. Overall Item Questions 35-page maximum One electronic copy saved in PDF format | 1. Organizational Profile 2. Multiple Item Requirements 50-page maximum One electronic copy saved in PDF format |
Site Visit* | One day, plus half-day workshop** | Two days | Three days |
Recognition Eligibility | Commitment or Interest | Achievement, Commitment, or Interest | Excellence, Achievement, Commitment, or Interest |
Applicant Responsibilities | Provide at least one TNCPE examiner***
| Provide 2 or more TNCPE examiners† (a balanced combination of new and experienced)
Participation in annual Conference | |
* Applicants must pay a site visit fee to cover site visit costs. See table below for details.
** After receiving their Feedback Report, Level 2 applicants host a half-day workshop that will help them understand and prioritize the examiners’ feedback.
*** Examiners are provided for the next application cycle.
