Tennessee Center for Performance Excellence

08 Mar

Announcing the 2022 McWherter Leadership Award

Doran Johnson, retired Senior Vice President of NHC South Central Region, to be honored at the 29th Annual Excellence in Tennessee Awards Celebration The Tennessee Center for Performance Excellence (TNCPE) is proud to announce that Doran Johnson, recently retired from NHC South Central Region as Senior...

City of Germantown wins TNCPE Excellence Award

12 Sep

Leadership Insights from the Baldrige Award-Winning City of Germantown (TN)

The City of Germantown accepts the Excellence Award from Kathryn Rawls (left) and Dr. John Dreyzehner (right) at the Excellence Celebration on Feb. 21, 2018. The City of Germantown, TN, a 2017 TNCPE Excellence winner and 2019 National Malcolm Baldrige Quality Award winner shares insights on how the City...

12 Mar

Two Tennesseans win inaugural Baldrige Leadership Excellence Award

Katie Rawls, TNCPE president and CEO, and Dr. John Dreyzehner, Tennessee’s Commissioner of Health and a member of the TNCPE board of directors, have been named recipients of the prestigious national Baldrige Leadership Excellence Award. The honor, bestowed by the Foundation for the Malcolm Baldrige National...

26 Nov

Congratulations 2017 Excellence Winner, The City of Germantown!

West Tennessee municipality wins TNCPE's highest honor NASHVILLE, Tenn. – The Tennessee Center for Performance Excellence (TNCPE) announced today that The City of Germantown, Tenn., has won the prestigious TNCPE Excellence Award. Since the TNCPE program was founded in 1993, only 24 organizations have attained the excellence designation....

09 May

Skipping a Grade – It Can Be Done, but Should It?

Jumping from a Level 1 to a Level 3 application can be done. But is it a smart strategy? You had a terrific experience with your first TNCPE application — your organization created an in-house "Excellence Squad" to write it. You submitted a concise, but rich...

12 Nov

The University of Tennessee Medical Center wins Excellence Award

With UTMC, 19 organizations recognized by TNCPE NASHVILLE, Tenn. – The Tennessee Center for Performance Excellence (TNCPE) announced today that The University of Tennessee Medical Center has won the prestigious TNCPE Excellence Award. Since the TNCPE program was founded in 1993, only 23 organizations have attained the...

12 Nov

Baldrige inspires examiner’s approach to small business

As part of his MBA program, Christopher Gray was supposed to take a field trip to Kingsport, to observe how Baldrige Award and two-time TNCPE Excellence winner Pal’s Sudden Service operates. He thought about skipping the trip to the regional fast-food chain, known for its light...

Assessment Level	Number of Employees	*Site Visit Fee -** Member	*Site Visit Fee -** Non-Member
Excellence Award (Level 4)	Less than 100	$1,920	$2,400
	100-500	$2,880	$3,600
	501-1,500	$4,800	$6,000
	More Than 1,500	$5,760	$7,200
Achievement Award (Level 3)	Less than 100	$1,680	$2,100
	100-500	$2,400	$3,000
	501-1,500	$3,840	$4,800
	More Than 1,500	$5,040	$6,300
Commitment Award (Level 2)	Less than 100	$1,440	$1,800
	100-500	$2,160	$2,700
	501-1,500	$3,600	$4,500
	More Than 1,500	$4,800	$6,000

Number of Employees (Full-Time Equivalent)	Application Fee Member	Application Fee Non-Member
Less than 100	$1,440	$1,800
100-500	$2,880	$3,600
501-1,500	$4,800	$6,000
More Than 1,500	$7,200	$9,000

Assessment Level	Number of Employees	Intent to Apply Fee	Application Fee - Member /Non-Member	Site Visit Fee* - Member /Non-Member	Total with 20% Member Discount	Total at Regular Rate
Excellence Award (Level 4)	Less than 100	$250	$1,440 / $1,800	$1,920 / $2,400	$3,610	$4,450
	100-500	$250	$2,880 / $3,600	$2,880 / $3,600	$6,010	$7,450
	501-1,500	$250	$4,800 / $6,000	$4,800 / $6,000	$9,850	$12,250
	More Than 1,500	$250	$7,200 / $9,000	$5,760 / $7,200	$13,210	$16,450
Achievement Award (Level 3)	Less than 100	$250	$1,440 / $1,800	$1,680 / $2,100	$3,320	$4,150
	100-500	$250	$2,880 / $3,600	$2,400 / $3,000	$5,480	$6,850
	501-1,500	$250	$4,800 / $6,000	$3,840 / $4,800	$8,840	$11,050
	More Than 1,500	$250	$7,200 / $9,000	$5,040 / $6,300	$12,440	$15,550
Commitment Award (Level 2)	Less than 100	$250	$1,440 / $1,800	$1,440 / $1,800	$3,130	$3,850
	100-500	$250	$2,880 / $3,600	$2,160 / $2,700	$5,290	$6,550
	501-1,500	$250	$4,800 / $6,000	$3,600 / $4,500	$8,650	$10,750
	More Than 1,500	$250	$7,200 / $9,000	$4,800 / $6,000	$12,250	$15,250

Requirement	Commitment Award (Level 2)	Achievement Award (Level 3)	Excellence Award (Level 4)
Intent to Apply/Eligibility Form	REQUIRED FOR ALL Submit by May 31 Intent to Apply due with $250 non-refundable fee
Organization Profile	REQUIRED FOR ALL 5-page maximum The Organizational Profile is submitted along with the Application Form, Application Fee, and Criteria Response. (see below)
Application Form & Fee	REQUIRED FOR ALL Submit by Applicants must use the Application Form via tncpe.org.
CEO Signature	REQUIRED FOR ALL
Criteria Response	1. Organizational Profile 2. Basic Item Questions 15-page maximum One electronic copy saved in PDF format	1. Organizational Profile 2. Overall Item Questions 35-page maximum One electronic copy saved in PDF format	1. Organizational Profile 2. Multiple Item Requirements 50-page maximum One electronic copy saved in PDF format
Site Visit*	One day, plus half-day workshop**	Two days	Three days
Recognition Eligibility	Commitment or Interest	Achievement, Commitment, or Interest	Excellence, Achievement, Commitment, or Interest
Applicant Responsibilities		Provide at least one TNCPE examiner*** Assistance to other organizations	Provide 2 or more TNCPE examiners† (a balanced combination of new and experienced) Assistance to other organizations Participation in annual Conference Best Practice tour

Announcing the 2022 McWherter Leadership Award

Leadership Insights from the Baldrige Award-Winning City of Germantown (TN)

Two Tennesseans win inaugural Baldrige Leadership Excellence Award

Congratulations 2017 Excellence Winner, The City of Germantown!

Skipping a Grade – It Can Be Done, but Should It?

The University of Tennessee Medical Center wins Excellence Award

Baldrige inspires examiner’s approach to small business

Site Visit Fee Table

Application Fee Table

TNCPE Assessment Fee Table

Application Requirements

Application Formatting

The Criteria response should follow these guidelines:

The Organizational Profile is a required part of all award applications and must be submitted along with the Application Form, Application Fee, and Criteria response.

A glossary of terms and abbreviations is highly recommended.