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Kudos to all of this year's TNCPE Award Applicants! We know you are down to the finish line preparing your application and thought you might like to hear some helpful hints from those who have been there. And if you’re skipping the application process this year,...

WHAT IS LEAN SIX SIGMA? Every organization strives to satisfy – and preferably exceed – customer needs, all while performing at maximum efficiency and operating at the lowest possible costs. The Lean Six Sigma methodology is a data-driven and proven methodology that enables organizations to achieve...

Doran Johnson, retired Senior Vice President of NHC South Central Region, to be honored at the 29th Annual Excellence in Tennessee Awards Celebration The Tennessee Center for Performance Excellence (TNCPE) is proud to announce that Doran Johnson, recently retired from NHC South Central Region as Senior...

The City of Germantown accepts the Excellence Award from Kathryn Rawls (left) and Dr. John Dreyzehner (right) at the Excellence Celebration on Feb. 21, 2018.   The City of Germantown, TN, a 2017 TNCPE Excellence winner and 2019 National Malcolm Baldrige Quality Award winner shares insights on how the City...

Katie Rawls, TNCPE president and CEO, and Dr. John Dreyzehner, Tennessee’s Commissioner of Health and a member of the TNCPE board of directors, have been named recipients of the prestigious national Baldrige Leadership Excellence Award. The honor, bestowed by the Foundation for the Malcolm Baldrige National...

West Tennessee municipality wins TNCPE's highest honor NASHVILLE, Tenn. – The Tennessee Center for Performance Excellence (TNCPE) announced today that The City of Germantown, Tenn., has won the prestigious TNCPE Excellence Award. Since the TNCPE program was founded in 1993, only 24 organizations have attained the excellence designation....

Jumping from a Level 1 to a Level 3 application can be done. But is it a smart strategy? You had a terrific experience with your first TNCPE application — your organization created an in-house "Excellence Squad" to write it. You submitted a concise, but rich...

With UTMC, 19 organizations recognized by TNCPE NASHVILLE, Tenn. – The Tennessee Center for Performance Excellence (TNCPE) announced today that The University of Tennessee Medical Center has won the prestigious TNCPE Excellence Award. Since the TNCPE program was founded in 1993, only 23 organizations have attained the...

As part of his MBA program, Christopher Gray was supposed to take a field trip to Kingsport, to observe how Baldrige Award and two-time TNCPE Excellence winner Pal’s Sudden Service operates. He thought about skipping the trip to the regional fast-food chain, known for its light...