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FOR IMMEDIATE RELEASE        January 26, 2023   ANNOUNCING THE 2023 McWHERTER LEADERSHIP AWARD Patrick Lawton, retired City Administrator of the City of Germantown, to be honored at the 30th Annual Excellence in Tennessee Awards Banquet  The Tennessee Center for Performance Excellence (TNCPE) is proud to announce that Patrick Lawton,...

The Baldrige Performance Excellence Program has released the 2023–2024 Baldrige Excellence Framework (Business/Nonprofit): Proven Leadership and Management Practices for High Performance —in both print form and PDF. It features a renewed focus on organizational agility, innovation, and transformation risk management and supply-chain resilience societal contributions...

WEDNESDAY, MARCH 1, 2023 WORKSHOPS REGISTRATION AND BREAKFAST 7:30 – 8:00 AM CT MORNING WORKSHOPS 8:15 – 11:45 A1 | Cultivate & GROW:  12 “Seeds” to Cultivate and Grow Your CQ! Presented by Michelle Stidwell, Coach, Knowledge Works Group B1 | Effective Root Cause Analysis and Corrective Action (RCA/CA) Presented by Kay Kendall, CEO, Baldrige Coach and Glenn Bodinson, Founder, BaldrigeCoach C1...

The Baldrige Performance Excellence Program (BPEP) recently announced that a request for quotes has been issued through the GSA Schedule for the “Baldrige Reimagined” external review. In the announcement, the program said, “The upcoming review process will include both independent review and engagement by the contractor...

Welcome to our 2022 Fall Webinar Series! This year we are hosting THREE webinars where you will learn more about Quality Tools, Process Mapping, and Implementing more Trust in your organization. FIRST UP! Kent Vaughn of Blaze Performance Solutions will be leading us in his: "Trust - You Know...

Dr. Donald Fischer – or Donn to friends and colleagues – was recently recognized in the Daily Memphian for his numerous Baldrige-based career achievements. Donn began his quality and Baldrige-based career as a judge in the early days of the Malcolm Baldrige National Quality Award, which began in...

Kudos to all of this year's TNCPE Award Applicants! We know you are down to the finish line preparing your application and thought you might like to hear some helpful hints from those who have been there. And if you’re skipping the application process this year,...

WHAT IS LEAN SIX SIGMA? Every organization strives to satisfy – and preferably exceed – customer needs, all while performing at maximum efficiency and operating at the lowest possible costs. The Lean Six Sigma methodology is a data-driven and proven methodology that enables organizations to achieve...