Tennessee Center for Performance Excellence | Announcing the 2023 TNCPE McWherter Leadership Award

26 Jan Announcing the 2023 TNCPE McWherter Leadership Award

Posted at 17:01h in Award Recipients, News by contact@tncpe.org

FOR IMMEDIATE RELEASE

January 26, 2023

ANNOUNCING THE 2023 McWHERTER LEADERSHIP AWARD
Patrick Lawton, retired City Administrator of the City of Germantown, to be honored at the
30th Annual Excellence in Tennessee Awards Banquet

The Tennessee Center for Performance Excellence (TNCPE) is proud to announce that Patrick Lawton, former City Administrator for the City of Germantown, is the recipient of the 2023 Ned R. McWherter Leadership Award. The Ned R. McWherter Leadership Award annually recognizes an individual who exemplifies outstanding leadership in the pursuit of performance excellence and has worked to further performance improvement beyond the boundaries of his or her organization.

“Patrick Lawton has been a dynamic, innovative, and energetic proponent of quality assurance and continuous improvement for the City of Germantown during his 34-year career,” says Mayor Mike Palazzolo. “Patrick has been engaged in seeking new levels of service excellence for both our internal and external customers, and he was an early advocate and participant in TNCPE. He is deeply invested in the core values of TNCPE and the Baldrige Framework, culminating with the City of Germantown’s recognition as a 2017 TNCPE Excellence Winner and 2019 Baldrige National Award Recipient. He is a most deserving recipient of the Ned R. McWherter Leadership Award.”

During Lawton’s tenure with Germantown, the city achieved and maintained the dual AAA bond rating from Moody’s and Standard and Poor’s. Lawton oversaw the construction of the city’s performing arts center and new library, and the introduction of new urbanism design standards. He was a driving force in the establishment of the Germantown Municipal School District and led a year-long strategic planning effort to create the Germantown Forward 2030 plan. Lawton further served the community as a member of TNCPE’s Board of Directors.

Heather Schoch, President and CEO of TNCPE agrees that “Patrick is a visionary leader, and his insistence on excellence is inspirational to everyone he encounters. When I visited Germantown, I experienced a tangible culture of customer service and continuous improvement. Patrick’s commitment to excellence extends beyond the city and benefits the entire state of Tennessee.”

The McWherter Award is named after the 46th governor of Tennessee, who was instrumental in TNCPE’s founding in 1993. Ned McWherter’s support for the program acknowledged the value of the Baldrige Excellence Framework as an integral tool that can help Tennessee businesses and organizations thrive. Previous honorees include Dr. Bob Bell (President, Tennessee Tech University), Dr. Andy Czuchry (AFG Chair of Excellence, ETSU), Jan McNally (Director, Leadership Development Covenant Health), Robert Otwell (CEO, Maury Regional Medical Center), Ed Scott (Treasurer, Caterpillar, Inc.), Dr. Susan Williams (Professor of Management, Belmont University), Dr. R. Michael Browder (CEO, Bristol Tennessee Essential Services), David McClaskey (President, Pal’s Business Excellence Institute), Dennis Vonderfecht (CEO, Mountain States Health Alliance), Dr. Joe Alexander (Associate Dean, Jack C. Massey Graduate School of Business at Belmont University), Lewis Lavine (President, Center for Nonprofit Management), Thom Crosby (President and CEO, Pal’s), Jim Duensing (Executive Vice President/CFO, Caterpillar Financial Services), Donn Fisher (Executive Director/CEO, MSQPC – the Quality Center), Chuck Shoopman (Assistant Vice President, UT Institute for Public Service), Dr. John Dreyzehner (Commissioner, TN Department of Health), David M. Jones (President, The Excellence Advisory), Rebecca Hunter (Commissioner, TN Department of Human Resources), and Doran Johnson (NHC South Central Region).

Lawton will accept the award at the 2023 Excellence in Tennessee Awards Banquet on Thursday, March 2 at the Franklin Cool Springs Hilton in Franklin, TN.

Established in 1993 as a public-private partnership, the Tennessee Center for Performance Excellence strives to promote economic development and drive organizational excellence by helping companies and organizations grow more competitive in today’s global marketplace. A statewide nonprofit, TNCPE is grounded in the Baldrige Excellence Framework—a holistic framework used by organizations across multiple industries to improve their performance and achieve sustainable results. More than 1,500 organizations have participated in and benefited from the TNCPE program. Six Tennessee businesses – Caterpillar Financial Services Corporation, Pal’s Sudden Service, Eastman Chemical Company, Federal Express, Bristol Tennessee Essential Services, and the City of Germantown—have been honored with the prestigious Baldrige National Quality Award and the TNCPE Excellence Award. For more information, visit www.tncpe.org.

###

Print page

Category	Points	Level 4 50 pgs.	Level 3 35 pgs.	Level 2 15 pgs.
1 \| Leadership	120	7	4.2
2 \| Strategic Planning	85	4	2.9	1.3
3 \| Customer Focus	85	5	2.9	1.3
4 \| Measurement, Analysis, Knowledge Management	90	4	3.2	1.3
5 \| Workforce Focus	85	4	2.9	1.3
6 \| Operations Focus	85	6	2.9	1.3
7 \| Results	450	20	16	6.7
Totals	1,000	50	35	15

Assessment Level	Number of Employees	*Site Visit/Workshop Fee -** Member	*Site Visit/Workshop Fee -** Non-Member
Excellence Award (Level 4)	Less than 100	$2,160	$2,700
	100-500	$3,120	$3,900
	501-1,500	$5,040	$6,300
	More Than 1,500	$6,000	$7,500
Achievement Award (Level 3)	Less than 100	$1,920	$2,400
	100-500	$2,640	$3,300
	501-1,500	$4,080	$5,100
	More Than 1,500	$5,280	$6,600
Commitment Award (Level 2)	Less than 100	$1,680	$2,100
	100-500	$2,400	$3,000
	501-1,500	$3,840	$4,800
	More Than 1,500	$5,040	$6,300
Interest Award (Level 1)	Less than 100	$680	$850
	100-500	$920	$1,150
	501-1,500	$1,400	$1,750
	More Than 1,500	$1,880	$2,350

Number of Employees (Full-Time Equivalent)	Workshop Fee (L1) / Application Fee (L2,3,4) Member	Workshop Fee (L1) / Application Fee (L2,3,4) Non-Member
Less than 100	$920/$1,600	$1,150/$2,000
100-500	$1,640/$3,040	$2,050/$3,800
501-1,500	$2,600/$4,960	$3,250/$6,200
More Than 1,500	$3,800/$7,360	$4,750/$9,200

Assessment Level	Number of Employees	Intent to Apply / Administration Fee	Application/Workshop Fee - Member / Non-Member	Site Visit/Workshop Fee* - Member / Non-Member	Total with 20% Member Discount	Total at Regular Rate
Excellence Award (Level 4)	Less than 100	$250	$1,600/ $2,000	$2,160/ $2,700	$3,610	$4,450
	100-500	$250	$3,040/ $3,800	$3,120/ $3,900	$6,010	$7,450
	501-1,500	$250	$4,960/ $6,200	$5,040/ $6,300	$9,850	$12,250
	More Than 1,500	$250	$7,360/ $9,200	$6,000/ $7,500	$13,210	$16,450
Achievement Award (Level 3)	Less than 100	$250	$1,600/ $2,000	$1,920 / $2,400	$3,320	$4,150
	100-500	$250	$3,040/ $2,000	$2,640/ $3,300	$5,480	$6,850
	501-1,500	$250	$4,960/ $6,200	$4,080/ $5,100	$8,840	$11,050
	More Than 1,500	$250	$7,360/ $9,200	$5,280/ $6,600	$12,440	$15,550
Commitment Award (Level 2)	Less than 100	$250	$1,600/ $2,000	$1,680/ $2,100	$3,130	$3,850
	100-500	$250	$3,040/ $3,800	$2,400/ $3,000	$5,290	$6,550
	501-1,500	$250	$4,960/ $6,200	$3,840/ $4,800	$8,650	$10,750
	More Than 1,500	$250	$7,360/ $9,200	$5,040/ $6,300	$12,250	$15,250
Interest Award (Level 1)	Less than 100	$250	$920/ $1,150	$680/ $850	$1,850	$2,250
	100-500	$250	$1,640/ $2,050	$920/ $1,150	$2,810	$3,450
	501-1,500	$250	$2,600/ $3,250	$1,400/ $1,750	$4,250	$5,250
	More Than 1,500	$250	$3,800/ $4,750	$1,880/ $2,350	$5,930	$7,350

Requirement	Commitment Award (Level 2)	Achievement Award (Level 3)	Excellence Award (Level 4)
Intent to Apply/Eligibility Form	REQUIRED FOR ALL Submit by May 31 Intent to Apply due with $250 non-refundable fee
Organization Profile	REQUIRED FOR ALL 5-page maximum The Organizational Profile is submitted along with the Application Form, Application Fee, and Criteria Response. (see below)
Application Form & Fee	REQUIRED FOR ALL Submit by July 15 Applicants must use the Application Form via tncpe.org.
CEO Signature	REQUIRED FOR ALL
Criteria Response	1. Organizational Profile 2. Basic Item Questions 15-page maximum One electronic copy saved in PDF format	1. Organizational Profile 2. Overall Item Questions 35-page maximum One electronic copy saved in PDF format	1. Organizational Profile 2. Multiple Item Requirements 50-page maximum One electronic copy saved in PDF format
Site Visit*	One day, plus half-day workshop**	Two days	Three days
Recognition Eligibility	Commitment or Interest	Achievement, Commitment, or Interest	Excellence, Achievement, Commitment, or Interest
Applicant Responsibilities		Provide at least one TNCPE examiner*** Assistance to other organizations	Provide 2 or more TNCPE examiners† (a balanced combination of new and experienced) Assistance to other organizations Participation in annual Conference Best Practice tour

26 Jan Announcing the 2023 TNCPE McWherter Leadership Award

Listerhill’s Excellence Journey

Why consider a Green Belt or Black Belt to boost your career?

Announcing the 2023 TNCPE McWherter Leadership Award

Baldrige Releases Excellence Framework Update

2023 Excellence Conference Agenda

Baldrige Program Update

Page Allocation Table

Application Formatting

The Criteria response should follow these guidelines:

The Organizational Profile is a required part of all award applications and must be submitted along with the Application Form, Application Fee, and Criteria response.

A glossary of terms and abbreviations is highly recommended.

Site Visit Fee Table

Application Fee Table

TNCPE Assessment Fee Table

Application Requirements