Tennessee Center for Performance Excellence | Announcing the 2022 McWherter Leadership Award

08 Mar Announcing the 2022 McWherter Leadership Award

Posted at 19:53h in Award Recipients, News by Emily

Doran Johnson, retired Senior Vice President of NHC South Central Region, to be honored at the 29th Annual Excellence in Tennessee Awards Celebration

The Tennessee Center for Performance Excellence (TNCPE) is proud to announce that Doran Johnson, recently retired from NHC South Central Region as Senior Vice President, is the recipient of the 2022 Ned R. McWherter Leadership Award.

The Ned R. McWherter Leadership Award annually recognizes an individual who exemplifies outstanding leadership in the pursuit of performance excellence and has worked to further performance improvement beyond the boundaries of his or her organization. Over his 49-year career at National HealthCare Corporation (NHC), Doran remained committed to TNCPE’s core values of customer focus, leadership, and continuous improvement, as evidenced by the exemplary results he and his team produced.

“Doran Johnson has been an incredible leader with NHC for almost 50 years,” says Steve Flatt, CEO of NHC. “Doran has always believed in continuous quality improvement, and he was an early proponent of, and participant in TNCPE. He is deeply committed to the core values of TNCPE and the Baldrige Excellence Framework, and he is a most deserving recipient of the Ned R. McWherter Leadership Award.”

Heather Schoch, President and CEO of TNCPE says “Doran has a passion for customer service and performance improvement. He is a true servant leader and exudes a commitment to excellence that is contagious to those who work with him. Under his direction, NHC South Central Region won TNCPE’s prestigious Excellence Award in 2020.”

Johnson further served the community as member of the Board of Southern Tennessee Regional Health System, Pulaski and the Board of Martin Methodist College from 1999 until the successful merger that created the University of Tennessee Southern in 2021. He was an influential leader on TNCPE’s Board of Directors.

Johnson will accept the award at the 2022 Excellence in Tennessee Awards Celebration on Wednesday, March 23 at the Franklin Marriott Cool Springs in Franklin, TN.

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The McWherter Award is named after the 46th governor of Tennessee, who was instrumental in TNCPE’s founding in 1993. Ned McWherter’s support for the program acknowledged the value of the Baldrige Excellence Framework as an integral tool that can help Tennessee businesses and organizations thrive. Previous honorees include Dr. Bob Bell (President, Tennessee Tech University), Dr. Andy Czuchry (AFG Chair of Excellence, ETSU), Jan McNally (Director, Leadership Development Covenant Health), Robert Otwell (CEO, Maury Regional Medical Center), Ed Scott (Treasurer, Caterpillar, Inc.), Dr. Susan Williams (Professor of Management, Belmont University), Dr. R. Michael Browder (CEO, Bristol Tennessee Essential Services), David McClaskey (President, Pal’s Business Excellence Institute), Dennis Vonderfecht (CEO, Mountain States Health Alliance), Dr. Joe Alexander (Associate Dean, Jack C. Massey Graduate School of Business at Belmont University), Lewis Lavine (President, Center for Nonprofit Management), Thom Crosby (President and CEO, Pal’s), Jim Duensing (Executive Vice President/CFO, Caterpillar Financial Services), Donn Fisher (Executive Director/CEO, MSQPC – the Quality Center), Chuck Shoopman (Assistant Vice President, UT Institute for Public Service), Dr. John Dreyzehner (Commissioner, TN Department of Health), David M. Jones (President, The Excellence Advisory), and Rebecca Hunter (Commissioner, TN Department of Human Resources).

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Category	Points	Level 4 50 pgs.	Level 3 35 pgs.	Level 2 15 pgs.
1 \| Leadership	120	7	4.2
2 \| Strategic Planning	85	4	2.9	1.3
3 \| Customer Focus	85	5	2.9	1.3
4 \| Measurement, Analysis, Knowledge Management	90	4	3.2	1.3
5 \| Workforce Focus	85	4	2.9	1.3
6 \| Operations Focus	85	6	2.9	1.3
7 \| Results	450	20	16	6.7
Totals	1,000	50	35	15

Assessment Level	Number of Employees	*Site Visit/Workshop Fee -** Member	*Site Visit/Workshop Fee -** Non-Member
Excellence Award (Level 4)	Less than 100	$2,160	$2,700
	100-500	$3,120	$3,900
	501-1,500	$5,040	$6,300
	More Than 1,500	$6,000	$7,500
Achievement Award (Level 3)	Less than 100	$1,920	$2,400
	100-500	$2,640	$3,300
	501-1,500	$4,080	$5,100
	More Than 1,500	$5,280	$6,600
Commitment Award (Level 2)	Less than 100	$1,680	$2,100
	100-500	$2,400	$3,000
	501-1,500	$3,840	$4,800
	More Than 1,500	$5,040	$6,300
Interest Award (Level 1)	Less than 100	$680	$850
	100-500	$920	$1,150
	501-1,500	$1,400	$1,750
	More Than 1,500	$1,880	$2,350

Number of Employees (Full-Time Equivalent)	Workshop Fee (L1) / Application Fee (L2,3,4) Member	Workshop Fee (L1) / Application Fee (L2,3,4) Non-Member
Less than 100	$920/$1,600	$1,150/$2,000
100-500	$1,640/$3,040	$2,050/$3,800
501-1,500	$2,600/$4,960	$3,250/$6,200
More Than 1,500	$3,800/$7,360	$4,750/$9,200

Assessment Level	Number of Employees	Intent to Apply / Administration Fee	Application/Workshop Fee - Member / Non-Member	Site Visit/Workshop Fee* - Member / Non-Member	Total with 20% Member Discount	Total at Regular Rate
Excellence Award (Level 4)	Less than 100	$250	$1,600/ $2,000	$2,160/ $2,700	$3,610	$4,450
	100-500	$250	$3,040/ $3,800	$3,120/ $3,900	$6,010	$7,450
	501-1,500	$250	$4,960/ $6,200	$5,040/ $6,300	$9,850	$12,250
	More Than 1,500	$250	$7,360/ $9,200	$6,000/ $7,500	$13,210	$16,450
Achievement Award (Level 3)	Less than 100	$250	$1,600/ $2,000	$1,920 / $2,400	$3,320	$4,150
	100-500	$250	$3,040/ $2,000	$2,640/ $3,300	$5,480	$6,850
	501-1,500	$250	$4,960/ $6,200	$4,080/ $5,100	$8,840	$11,050
	More Than 1,500	$250	$7,360/ $9,200	$5,280/ $6,600	$12,440	$15,550
Commitment Award (Level 2)	Less than 100	$250	$1,600/ $2,000	$1,680/ $2,100	$3,130	$3,850
	100-500	$250	$3,040/ $3,800	$2,400/ $3,000	$5,290	$6,550
	501-1,500	$250	$4,960/ $6,200	$3,840/ $4,800	$8,650	$10,750
	More Than 1,500	$250	$7,360/ $9,200	$5,040/ $6,300	$12,250	$15,250
Interest Award (Level 1)	Less than 100	$250	$920/ $1,150	$680/ $850	$1,850	$2,250
	100-500	$250	$1,640/ $2,050	$920/ $1,150	$2,810	$3,450
	501-1,500	$250	$2,600/ $3,250	$1,400/ $1,750	$4,250	$5,250
	More Than 1,500	$250	$3,800/ $4,750	$1,880/ $2,350	$5,930	$7,350

Requirement	Commitment Award (Level 2)	Achievement Award (Level 3)	Excellence Award (Level 4)
Intent to Apply/Eligibility Form	REQUIRED FOR ALL Submit by May 31 Intent to Apply due with $250 non-refundable fee
Organization Profile	REQUIRED FOR ALL 5-page maximum The Organizational Profile is submitted along with the Application Form, Application Fee, and Criteria Response. (see below)
Application Form & Fee	REQUIRED FOR ALL Submit by July 15 Applicants must use the Application Form via tncpe.org.
CEO Signature	REQUIRED FOR ALL
Criteria Response	1. Organizational Profile 2. Basic Item Questions 15-page maximum One electronic copy saved in PDF format	1. Organizational Profile 2. Overall Item Questions 35-page maximum One electronic copy saved in PDF format	1. Organizational Profile 2. Multiple Item Requirements 50-page maximum One electronic copy saved in PDF format
Site Visit*	One day, plus half-day workshop**	Two days	Three days
Recognition Eligibility	Commitment or Interest	Achievement, Commitment, or Interest	Excellence, Achievement, Commitment, or Interest
Applicant Responsibilities		Provide at least one TNCPE examiner*** Assistance to other organizations	Provide 2 or more TNCPE examiners† (a balanced combination of new and experienced) Assistance to other organizations Participation in annual Conference Best Practice tour

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Page Allocation Table

Application Formatting

The Criteria response should follow these guidelines:

The Organizational Profile is a required part of all award applications and must be submitted along with the Application Form, Application Fee, and Criteria response.

A glossary of terms and abbreviations is highly recommended.

Site Visit Fee Table

Application Fee Table

TNCPE Assessment Fee Table

Application Requirements