Baldrige Releases Excellence Framework Update

The Baldrige Performance Excellence Program has released the 2023–2024 Baldrige Excellence Framework (Business/Nonprofit): Proven Leadership and Management Practices for High Performance —in both print form and PDF. It features a renewed focus on

  • organizational agility, innovation, and transformation
  • risk management and supply-chain resilience
  • societal contributions and environmental sustainability
  • the changing nature of work and workforce needs
  • diversity, equity, and inclusion

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