Tennessee Center for Performance Excellence | Partnering in the Pursuit of Performance Excellence

If your employees
aren't engaged

If you need a partner
in excellence

If your business
isn't thriving

If you can't find
the problem

If your business isn't

THRIVING

You're always putting out the next fire at work and don't know how to get ahead. We’ve got the solution.

VIEW ASSESSMENTS LET'S WORK TOGETHER

If your employees
aren't engaged

If your business
isn't thriving

If you can't find
the problem

If your employees aren't

ENGAGED

Your employees aren’t invested. Your turnover rate is high. Your organization isn't working as effectively as it could be. You need efficiency training. We’ve got the solution.

VIEW THE BOARD OF EXAMINERS

LET'S WORK TOGETHER

If you need a partner
in excellence

If your employees
aren't engaged

If your business
isn't thriving

If you can't find
the problem

If you can't find the

PROBLEM

Your numbers are off. You've dug through the data, but you can't find the cause. You're frustrated, your employees are frustrated. You're not seeing results. So let's get started.

VIEW TRAINING + FACILITATION LET'S WORK TOGETHER

If you need a partner
in excellence

If your employees
aren't engaged

If your business
isn't thriving

If you can't find
the problem

If you need a partner in

EXCELLENCE

You've done the assessments. You're working on your OFIs. You're constantly continuing the cycle of improvement. But you don't want to lose that momentum. That's where a partner like TNCPE comes in.

BECOME A MEMBER LET'S WORK TOGETHER

If you need a partner
in excellence

Start Your Excellence Journey Here

TNCPE is your resource to jump start improvement in your organization. Through workshops, assessments, and on-site facilitation, TNCPE can help you identify your organization’s top priorities and start to take action.

TNCPE provides low-cost, in-depth assessments and training to businesses & organizations to facilitate continuous improvement. The difference is our program’s flexible, yet systematic approach, which allows us to tailor our programs to your goals. We work with your team to assess your organization from a holistic view. This allows for actionable, useful feedback – and ultimately gives you and your team the framework and training you’ll need to continuously improve upon this success.

VIEW ASSESSMENTS

4585

Individuals Trained in Quality Improvement

1500

Organizations assessed & given comprehensive feedback

28000

Average Value of a TNCPE Assessment

tncpe_performance-excellence_business-organization_assessment-training-consultant_tennessee_960-3

How can we help you?

At TNCPE we offer our in-depth organizational assessments in the format of an awards program, but we’re so much more than that! Whether you’ve been in the quality improvement game for years, or you’re just dipping in a toe, we can set you on the path to success. We like to call this our Journey to Excellence – and yours starts here.

Baldrige for Beginners
The first step is learning how you can use the Baldrige framework to focus your organization and engage your workforce to achieve results.
Interest Application + Board of Examiners
The Level 1 (Interest) Application walks you through the assessment process with a personal coach. And the Board of Examiners is an unparalleled professional challenge for employees looking to sharpen their competitive edge.
Level 2, 3, & 4 Assessments
Level 2, 3 & 4 TNCPE applications are an effective way to look at your organization from a systems perspective - each level going more in-depth to engage employees and increase results.
Training, Coaching & Facilitation Workshops
Outside of the Awards program, TNCPE provides customizable training, coaching & facilitation workshops to meet you where you are in your excellence journey.
Excellence Recognition & Beyond
A TNCPE Excellence Award recognition honors high-performing organizations that continue to build upon their outstanding results. But it doesn’t stop there, because continuous improvement is just that, continuous.

And we will meet you where you are.

View Programs + Services

Are you ready to start your excellence journey?

FIND YOUR PATH

We are not only in pursuit of the award, we are in pursuit of the culture.

– Dr. Joseph Webb, Nashville General Hospital –

It was the feedback reports from TNCPE that we then used to say “Well, what do we have to fix next?” It was pretty instrumental in taking a small business that was 18-months from being dissolved… and now it’s a thriving company.

– Chris Gray, Griffin Mechanical –

Leadership Orientation

This 60-minute webinar introduces an organization’s senior leaders to the Baldrige Excellence Framework™ and how it can be used to define and achieve excellence.

Baldrige for Beginners

Baldrige for Beginners offers an engaging one-day introduction to the seven categories of the Baldrige Excellence Framework™.

Level 1 Assessment

Organizations applying at the Interest Level are assigned a Baldrige coach who will guide them through completing their Organizational Profile and help them identify their strengths, opportunities for improvement, and next steps.

Board of Examiners

Looking to make yourself a more valuable asset in your organization? Want to accelerate your career trajectory? Ready to enhance your professional effectiveness? The TNCPE Board of Examiners might look like just another volunteer opportunity, but our examiner volunteers gain an unparalleled professional development training in conducting an independent analysis, team building and consensus, interview skills, and report writing.

“Being an examiner with TNCPE is one of the best things I’ve done – for my career, for my personal life. It definitely opens up your mind to continuous improvement. ” – Leslie Blevins, Bristol Tennessee Essential Services

Partnership Performance Assessment

Been a while? Need a tune-up? Not ready to jump into the full assessment? Our Partnership Performance Assessment is an amazing bridge for organizations looking to begin, bridge or continuously improve their performance excellence game beyond the Assessment cycles.

Assessment Levels 2, 3, & 4

Are you at your best? How do you know? Applying for a TNCPE Assessment will help you find the answer, improve to become your best, or find out more information on what “best” means for your organization. These low cost assessments are based on a globally recognized framework and will help propel your organization to the next level!

Membership

When you become a TNCPE member, you demonstrate your commitment to performance excellence! We offer corporate memberships ranging from $500 to $25000. No matter what level, there are fantastic membership only benefits such as webinars, free & discounted workshops and conference registrations. Did we mention that your membership pledge counts as a tax deductible donation? TNCPE is a 501c3 non-profit organization, and our members help us deliver performance excellence across the region!

Board of Examiners

Looking for new ways to grow your staff? TNCPE’s Board of Examiners is an unparalleled resource for training employees on how to apply proven performance excellence principles to their own jobs. This not only makes them more confident in their own work, employers will enjoy improved processes and results along the way.

Events

Sep

Dive in the Deep End of Excellence

Our blog is an excellent resource on your journey – whether you’re new to performance improvement or a pro!

Why consider a Green Belt or Black Belt to boost your career?
The Tennessee Center for Performance Excellence is partnering with the Lean Six Sigma Company to offer Green Belt and Black Belt virtual traini...
11 July, 2023
Announcing the 2023 TNCPE McWherter Leadership Award
FOR IMMEDIATE RELEASE January 26, 2023 ANNOUNCING THE 2023 McWHERTER LEADERSHIP AWARD Patrick Lawton, retired City Administrator of the City ...
26 January, 2023
Baldrige Releases Excellence Framework Update
The Baldrige Performance Excellence Program has released the 2023–2024 Baldrige Excellence Framework (Business/Nonprofit): Proven Leadership and Manag...
20 January, 2023
2023 Excellence Conference Agenda
WEDNESDAY, MARCH 1, 2023 WORKSHOPS REGISTRATION AND BREAKFAST 7:30 – 8:00 AM CT MORNING WORKSHOPS 8:15 – 11:45 A1 | Cultivate & GROW: 12 “Seeds” ...
06 December, 2022

READ THE BLOG

WE’VE WORKED WITH

Are you ready to start your excellence journey?

FIND YOUR PATH

Category	Points	Level 4 50 pgs.	Level 3 35 pgs.	Level 2 15 pgs.
1 \| Leadership	120	7	4.2
2 \| Strategic Planning	85	4	2.9	1.3
3 \| Customer Focus	85	5	2.9	1.3
4 \| Measurement, Analysis, Knowledge Management	90	4	3.2	1.3
5 \| Workforce Focus	85	4	2.9	1.3
6 \| Operations Focus	85	6	2.9	1.3
7 \| Results	450	20	16	6.7
Totals	1,000	50	35	15

Assessment Level	Number of Employees	*Site Visit/Workshop Fee -** Member	*Site Visit/Workshop Fee -** Non-Member
Excellence Award (Level 4)	Less than 100	$2,160	$2,700
	100-500	$3,120	$3,900
	501-1,500	$5,040	$6,300
	More Than 1,500	$6,000	$7,500
Achievement Award (Level 3)	Less than 100	$1,920	$2,400
	100-500	$2,640	$3,300
	501-1,500	$4,080	$5,100
	More Than 1,500	$5,280	$6,600
Commitment Award (Level 2)	Less than 100	$1,680	$2,100
	100-500	$2,400	$3,000
	501-1,500	$3,840	$4,800
	More Than 1,500	$5,040	$6,300
Interest Award (Level 1)	Less than 100	$680	$850
	100-500	$920	$1,150
	501-1,500	$1,400	$1,750
	More Than 1,500	$1,880	$2,350

Number of Employees (Full-Time Equivalent)	Workshop Fee (L1) / Application Fee (L2,3,4) Member	Workshop Fee (L1) / Application Fee (L2,3,4) Non-Member
Less than 100	$920/$1,600	$1,150/$2,000
100-500	$1,640/$3,040	$2,050/$3,800
501-1,500	$2,600/$4,960	$3,250/$6,200
More Than 1,500	$3,800/$7,360	$4,750/$9,200

Assessment Level	Number of Employees	Intent to Apply / Administration Fee	Application/Workshop Fee - Member / Non-Member	Site Visit/Workshop Fee* - Member / Non-Member	Total with 20% Member Discount	Total at Regular Rate
Excellence Award (Level 4)	Less than 100	$250	$1,600/ $2,000	$2,160/ $2,700	$3,610	$4,450
	100-500	$250	$3,040/ $3,800	$3,120/ $3,900	$6,010	$7,450
	501-1,500	$250	$4,960/ $6,200	$5,040/ $6,300	$9,850	$12,250
	More Than 1,500	$250	$7,360/ $9,200	$6,000/ $7,500	$13,210	$16,450
Achievement Award (Level 3)	Less than 100	$250	$1,600/ $2,000	$1,920 / $2,400	$3,320	$4,150
	100-500	$250	$3,040/ $2,000	$2,640/ $3,300	$5,480	$6,850
	501-1,500	$250	$4,960/ $6,200	$4,080/ $5,100	$8,840	$11,050
	More Than 1,500	$250	$7,360/ $9,200	$5,280/ $6,600	$12,440	$15,550
Commitment Award (Level 2)	Less than 100	$250	$1,600/ $2,000	$1,680/ $2,100	$3,130	$3,850
	100-500	$250	$3,040/ $3,800	$2,400/ $3,000	$5,290	$6,550
	501-1,500	$250	$4,960/ $6,200	$3,840/ $4,800	$8,650	$10,750
	More Than 1,500	$250	$7,360/ $9,200	$5,040/ $6,300	$12,250	$15,250
Interest Award (Level 1)	Less than 100	$250	$920/ $1,150	$680/ $850	$1,850	$2,250
	100-500	$250	$1,640/ $2,050	$920/ $1,150	$2,810	$3,450
	501-1,500	$250	$2,600/ $3,250	$1,400/ $1,750	$4,250	$5,250
	More Than 1,500	$250	$3,800/ $4,750	$1,880/ $2,350	$5,930	$7,350

Requirement	Commitment Award (Level 2)	Achievement Award (Level 3)	Excellence Award (Level 4)
Intent to Apply/Eligibility Form	REQUIRED FOR ALL Submit by May 31 Intent to Apply due with $250 non-refundable fee
Organization Profile	REQUIRED FOR ALL 5-page maximum The Organizational Profile is submitted along with the Application Form, Application Fee, and Criteria Response. (see below)
Application Form & Fee	REQUIRED FOR ALL Submit by July 15 Applicants must use the Application Form via tncpe.org.
CEO Signature	REQUIRED FOR ALL
Criteria Response	1. Organizational Profile 2. Basic Item Questions 15-page maximum One electronic copy saved in PDF format	1. Organizational Profile 2. Overall Item Questions 35-page maximum One electronic copy saved in PDF format	1. Organizational Profile 2. Multiple Item Requirements 50-page maximum One electronic copy saved in PDF format
Site Visit*	One day, plus half-day workshop**	Two days	Three days
Recognition Eligibility	Commitment or Interest	Achievement, Commitment, or Interest	Excellence, Achievement, Commitment, or Interest
Applicant Responsibilities		Provide at least one TNCPE examiner*** Assistance to other organizations	Provide 2 or more TNCPE examiners† (a balanced combination of new and experienced) Assistance to other organizations Participation in annual Conference Best Practice tour

Start Your Excellence Journey Here

How can we help you?

Baldrige for Beginners

Interest Application + Board of Examiners

Level 2, 3, & 4 Assessments

Training, Coaching & Facilitation Workshops

Excellence Recognition & Beyond

And we will meet you where you are.

Are you ready to start your excellence journey?

Leadership Orientation

Baldrige for Beginners

Level 1 Assessment

Board of Examiners

Partnership Performance Assessment

Assessment Levels 2, 3, & 4

Membership

Board of Examiners

Events

The Lean Six Sigma Company Green & Black Belt Virtual Trainings

Listerhill’s Excellence Journey

2023 Baldrige Inspire Live Satellite Event

Employee Engagement Tools and Best Practices

Save the Date for the 2024 TNCPE Excellence Conference

Dive in the Deep End of Excellence

Why consider a Green Belt or Black Belt to boost your career?

Announcing the 2023 TNCPE McWherter Leadership Award

Baldrige Releases Excellence Framework Update

2023 Excellence Conference Agenda

WE’VE WORKED WITH

Are you ready to start your excellence journey?

Page Allocation Table

Application Formatting

The Criteria response should follow these guidelines:

The Organizational Profile is a required part of all award applications and must be submitted along with the Application Form, Application Fee, and Criteria response.

A glossary of terms and abbreviations is highly recommended.

Site Visit Fee Table

Application Fee Table

TNCPE Assessment Fee Table

Application Requirements