Events & Workshops

Baldrige Express

Palís Business Excellence Institute Sharing Day

Baldrige for Beginners Workshop

TNCPE Application Writing Workshop


Baldrige for Beginners

Have you met Baldrige? This engaging full-day workshop provides an easy introduction to the Baldrige Excellence Framework and the seven categories of best practices used by successful organizations—including National Baldrige Award recipients like FedEx Corporation, The Ritz-Carlton Hotel Company, and Caterpillar Financial Services, as well as three-time TNCPE Excellence Award winner Mountain States Health Alliance.

Come on your own or with a team to dip your toe in the performance excellence waters, gain valuable management insights, develop action plans, and learn how you can apply the Baldrige framework to better focus your organization, link strategies with the work you do, and engage your workforce to achieve the results you want.

This acclaimed workshop can also be offered on-site at your organization! Please call TNCPE for additional details and group rates: (800) 453-6474 or (615) 889-8323.

Elaine Boyd shares how applying the Baldrige Excellence Framework has helped her organization operate more effectively and efficiently.


Cost: $295
(additional $50 discount for TNCPE members)

Upcoming Dates

Sept. 22, 2016


Palís Business Excellence Institute Sharing Day

Your business is good, but you know it could be great. Come to the Palís BEI best practice sharing day and learn how you can incorporate Baldrige-winning, world-class, role model principles and practices into your organization.

Not a restaurant? No problem, our proven principles arenít restaurant-specific.

Not into rocket science? Neither are we. We donít teach any theory, only practice.

Think excellence is only reachable by a few large organizations? Think again. We only have three full-time team members.

You have the ability to be extraordinary!


Cost: $35

May 5, 2016
8 a.m. - noon
or 1 - 5 p.m.

(Lunch is included with both sessions.)

Kingsport, TN

Register today!


TNCPE Application Writing Workshop

No matter where your organization is on its journey to performance excellence, this hands-on workshop will propel you forward. Youíll come away with a deeper understanding of your organization and the Baldrige framework, as well as a project plan for writing and editing your application. You will even complete some application requirements during interactive exercises throughout the day. Whether this is your first or fifth TNCPE application, this workshop will get you moving along the path to success.

Learn tips for writing an application to the Baldrige Excellence Framework, best practices for gathering internal information and feedback from others, valuable techniques for maximizing the space in your application to effectively tell your organization’s story, and how to prepare for a site visit.

Tamera Parsons talks about the benefits of TNCPE's Application Writing Workshop.


Cost: $295
(additional $50 discount for TNCPE members)

Sept. 22, 2016





Baldrige Express

When you take steps to better your organization, you need to know if your efforts are working. But figuring that out can be easier said than done.

The Tennessee Center for Performance Excellence, in conjunction with the National Council for Performance Excellence, offers a high-level diagnostic tool that can help. Called Baldrige Express, it's designed to help you gauge deployment of improvement initiatives. This useful tool is available to you throughout the year. Call TNCPE for details: (800) 453-6474, (615) 889-8323.



Excellence in Tennessee Conference & Awards Banquet

23rd Annual Excellence in Tennessee
Conference & Awards Banquet

February 23-24, 2016
Franklin Marriott Cool Springs

The Conference
The annual Excellence in Tennessee Conference is structured to be both inspirational and practical. You'll learn performance improvement techniques from world-class speakers who will energize you and your workforce. From Baldrige to LEAN to process management and more, the TNCPE conference is a meeting point where the performance-minded develop skills and network.

The Awards Banquet
Held in conjunction with the Excellence Conference, the Excellence in Tennessee Awards Banquet is a gala celebration recognizing regional organizations and individuals who have made significant achievements in the pursuit of performance excellence. Hundreds gather from across the state to honor organizations that have completed the TNCPE award application process and watch state dignitaries present Interest, Achievement, Commitment, and Excellence (the highest award level in the state) Awards based on participating organizations' level of achievement.