Events & Workshops

Baldrige Express
  Core Competencies Webinar

Baldrige for Beginners Workshop

TNCPE Application Writing Workshop

2015 Baldrige Regional Conference | Nashville, TN

2016 Excellence Conference and Awards Banquet


Webinar: Understanding & Leveraging
Core Competencies

Core competencies. What are they? Why are they important? And how do you identify yours?

In this one-hour webinar, Baldrige experts Casey Mackert and Jan Garfield will define core competencies (what they are, and what they are NOT) and share actionable approaches for systematically identifying, leveraging, and evaluating your organization’s areas of greatest expertise.

Space is limited, so register online today to reserve your spot! Questions? Contact TNCPE at (615) 889-8323 or



Thursday, Jun. 4
11:00 a.m. Central

Cost: FREE


Baldrige for Beginners

Have you met Baldrige?

This engaging full-day workshop provides an easy introduction to the Criteria for Performance Excellence and the seven categories of best practices used by successful organizations—including National Baldrige Award recipients like FedEx Corporation, The Ritz-Carlton Hotel Company, and Caterpillar Financial Services, as well as three-time TNCPE Excellence Award winner Mountain States Health Alliance.

Come on your own or with a team to dip your toe in the performance excellence waters, gain valuable management insights, develop action plans, and learn how you can apply the Criteria to better focus your organization, link strategies with the work you do, and engage your workforce to achieve the results you want.

This acclaimed workshop can also be offered on-site at your organization! Please call TNCPE for additional details and group rates: (800) 453-6474 or (615) 889-8323.


Cost: $295
(additional $50 discount for TNCPE members)

Upcoming Dates

Sept. 16 | Nashville


TNCPE Application Writing Workshop

No matter where your organization is on its journey toward performance excellence, this hands-on workshop will propel you forward. Walk through the entire TNCPE application process from start to finish and take home a better understanding of what goes into a TNCPE application and how our feedback will help align your people and resources, while keeping the whole system in mind.

Learn tips for writing an application to the Criteria, best practices for gathering internal information and feedback from others, valuable techniques for maximizing the space in your application to effectively tell your organization’s story, and how to prepare for a site visit.

Tamera Fields talks about the benefits of TNCPE's Application Workshop.



Cost: $295
(additional $50 discount for TNCPE members)

Upcoming Dates

Oct. 15 | Nashville




2015 Baldrige Regional Conference | Nashville, TN

Attend the 2015 Baldrige Regional Conference in Nashville and take home solutions to help your organization achieve breakthrough performance and results. 

Hosted by TNCPE in conjunction with the national Baldrige Performance Excellence Program, this year's regional conference will showcase best practices and lessons learned from the 2014 Baldrige Award recipients, along with those from past awardees. It's all taking place on September 25, 2015 at the Franklin Marriott Cool Springs in Franklin, TN!

Highlights include:

  • An in-depth plenary session featuring the senior executives of the 2014 Baldrige Award recipients as they share world-class leadership practices.
  • More than 15 breakout sessions to choose from featuring current and former Baldrige Award recipients from all sectors sharing proven strategies in strategic planning, customer focus, workforce engagement, innovation, and more!
  • Opportunities to network with and learn from Baldrige Award recipients and leading practitioners who use the Baldrige Excellence Framework on a daily basis to improve their organizations.

Online registration launches soon! For more information, visit the conference website or contact the Baldrige Performance Excellence Program at (301) 975-2036 or


Friday, Sept. 25

Franklin Marriott
Cool Springs
Franklin, TN

Online registration coming soon!


Baldrige Express

When you take steps to better your organization, you need to know if your efforts are working. But figuring that out can be easier said than done.

The Tennessee Center for Performance Excellence, in conjunction with the National Council for Performance Excellence, offers a high-level diagnostic tool that can help. Called Baldrige Express, it's designed to help you gauge deployment of improvement initiatives. This useful tool is available to you throughout the year. Call TNCPE for details: (800) 453-6474, (615) 889-8323.



Annual TNCPE Excellence Conference & Awards Banquet

The Conference
The annual Excellence in Tennessee Conference is structured to be both inspirational and practical. You'll learn performance improvement techniques from world-class speakers who will energize you and your workforce. From Baldrige to LEAN to process management and more, the TNCPE conference is a meeting point where the performance-minded develop skills and network.

The Awards Banquet
Held in conjunction with the Excellence Conference, the Excellence in Tennessee Awards Banquet is a gala celebration recognizing regional organizations and individuals who have made significant achievements in the pursuit of performance excellence. Hundreds gather from across the state to honor organizations that have completed the TNCPE award application process and watch state dignitaries present Interest, Achievement, Commitment, and Excellence (the highest award level in the state) Awards based on participating organizations' level of achievement.

TNCPE also honors individuals at the banquet with the Ned R. McWherter Leadership and Champion of Excellence Awards. The Ned R. McWherter Leadership Award honors an individual who exemplifies outstanding leadership in the pursuit of performance excellence, and the Champion of Excellence Award recognizes the accomplishments of an individual who has been a role model in the pursuit of performance excellence within his or her organization.